So what makes Accutext different?
First, our service is miles above ordinary and our rates are straightforward. Our mission is simple: provide world-class service and nationwide coverage at a predictable price. Litigation can be challenging enough without having to worry about which court reporting provider to use, how much they charge, and whether or not the reporter will show up. Accutext knows this and strives to make that piece of the discovery process as straightforward, reliable, and simple as possible.
We offer the latest technology in scheduling and document review with an on-line calendar and secure transcript and video repository. Of course technology means nothing if the service is impersonal, the deliverables are untimely or the rates are unreasonable. That's why we pay special attention to these details, constantly reevaluate our services, and implement our clients' suggestions to continuously improve our business.
There are no hidden fees, no miscellaneous charges, and no extra costs added to invoices for every minute, page, exhibit or mile. Our clients like that; they know what they're getting and they know what they're paying, each time, every time. Our clients also appreciate the 20% average savings on their court reporting expenses as well as the benefit of being able to more accurately estimate their annual litigation costs. We offer all-inclusive page rates for clients who want to see a more traditional invoice, as well as flat rates for bundled services. Best of all, with direct-bill to the insurance carrier, counsel offices don't have to sweat the invoices.
Our customer-centric approach with clients, court reporters and employees alike, sets us apart from the competition. By employing a dedicated quality assurance staff and using systems compliant with SAS 70 requirements, we can boast a 99.97% success rate.